Protect your ERP Investment

Do  you know if your backups are running?
Do  you have a Disaster Recovery Plan in place?
Did you know that over 50% of restores from backup tapes  fail?
At ERP That Works we specialize in Disaster Recovery Planning, 24/7 Network Monitoring, Windows Infrastructure,  SQL Server, SQL Base or Oracle Databases.
We have an intimate knowledge of the technical aspects of  these products and can give you easy access to these resources for only a few  hours per month.
What will you get?
  • 24/7 monitoring of critical servers (Exchange, SQL,  Oracle, File Servers, Linux, Terminal & Citrix Servers), applications and  services.
    • Immediate email notification of critical  events.
  • Initial setup of required remote access environment (if  required)
    • Either using existing access, VPN, new setup or  third-party software
  • Initial Review and setup of System Backup to using existing  software and hardware or purchase and Installation of Remote System Backup  solution
  • Up to 2 hours per week of remote technical services  performing the following tasks:
  • Storage analysis of designated servers
    • Total Disk Available/Used per drive per  server
    • Total Database size and available space on data  drive
    • Total Backup size and available space on backup  drive
  • Backup analysis of Database Backup and system Backups  programs/routines
    • Ensure databases are backed up to disk and review  logs
    • Ensure disk to tape/remote services are running and  review logs
  • Preventative steps taken
    • Such as: removing old backup files, temp files, moving  backup files to a new drive
  • Preventative steps recommended/required
    • Such as: splitting database components across multiple  drives, buying or assign more disk to database or  storage
  • Remote PC Support
  • Weekly  Report emailed detailing the above.

  Infor Certified Organization